Lodi Logistics Solutions Consultation

Lodi Logistics Solutions Consultation

Assignment: The purpose of the assignment is to discuss the impacts associated with the solution(s) to Lodi Logistics Inc. from YOUR ongoing consultation. In performance management, we refer to this as output and outcome metrics. An output metric may be 10 widgets produced on an assembly line, 15 new personnel in processed on time, 7 personnel trained…basically, it is a measure of what you did. The outcome metric is the result or IMPACT of the output metrics (i.e., company met customer expectations, personnel ready to get to work, etc…). There can be more than one output measure under a single outcome measure. Outcome measures are generally harder to measure than output measures…they can be intangible.

Lodi Logistics Solutions Consultation

For your consultation assignment, your solution is the output using the uploaded consultations that range from initial consult to risk consultation…now explain what is the outcome or impact of that solution(s) now in this consultation? Why does leadership care about it? What is the impact on the different stakeholder groups, ESPECIALLY THE CUSTOMERS? If there is no significant impact, your solution may not be worth the investment. Remember to use the uploaded or attached material for consultation of Lodi Logistics Inc. continuity.

Lodi Logistics Solutions Consultation

For more information on impacts and outcome measures, research ‘Critical-to-Quality’ Trees. This is a tool used in Six Sigma and performance management. As a manager, you can use this tool when designing metrics and your data collection plan. Many organizations collect metrics that have absolutely no value. Starting at the top, you have ‘quality’ or what’s important to leadership (i.e., efficient organization). The layer below will be the outcome measures (meeting customer expectations, personnel ready to work, etc…). The lowest layer would be the output measures (i.e., widgets produced, new personnel processed on time, etc…).

Lodi Logistics Solutions Consultation

By admin in Essays on August 1, 2016