Discussion post on eight dimensions of service quality

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EACH POST MUST BE 225 WORDS, SECOND POST IS ABOUT MEXICAN RESTAURANT. EACH POST NEED TWO SOURCES
POST #1
OPM
Purchasing is the management of the acquisition process. This includes deciding which suppliers to use, negotiating terms and conditions, etc. It must satisfy the firm’s long-term needs and support the firm’s capabilities to produce goods and services. Elaborate on the purchasing function as part of supply chain management and its importance.
POST #2(THE BUSINESS IS ABOUT OUR MEXICAN RESTAURANT)
MKT
Differentiation
The quality of service provided by a company has been shown to affect consumer loyalty. Better service equates to loyal customers.
WEEK 1 DISCUSSION POST
The eight dimensions of service quality are reliability, assurance, performance, responsiveness, extended services, empathy, appearance, and reputation.
• Provide a brief introduction to the company with which you are working.
• Using the dimensions of service quality, develop a strategy to differentiate the company.