Conflict Management Styles
Conflict Management Styles
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Nurse leaders need to be familiar with conflict management styles and
the impact these styles can have on interpersonal dynamics, and,
ultimately, patient care. For this Discussion, you evaluate a situation
marked by conflict and consider how conflict management strategies could
be applied to promote positive results.
To prepare:
Conflict Management Styles
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Consider a conflict situation you witnessed or were engaged in within
your practice setting. Then, proceed as follows:
Think about who was involved, how it was resolved (if it was), and how
it might have been handled more effectively.
Identify the conflict management style(s) employed by various
individuals, including ineffective responses or no response to the
situation.
Evaluate your personal response to this conflict.
What do your thoughts and actions in this and other conflict situations
reveal about your typical approach to conflict?
Conflict Management Styles
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Post a description of how you handled or avoided a conflict, as well as
the results of your approach. Explain how would you respond to this
conflict today and/or what steps you would take to improve your comfort
level and skill for managing conflict in the future (including specific
conflict management strategies you would use). Explain how conflict
management relates to your effectiveness as a leader.
*You can think and write about any experience in the ICU setting. I also
put two references but you can use however many you need